Shipping policy

Shipping Policy for SolBeauty.au

Thank you for shopping at SolBeauty.au. We are committed to providing you with the best possible shopping experience. Below, you'll find the details regarding our shipping policy.

Order Processing Time

All orders are processed within 2 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, shipments may be delayed by a few days. Please allow extra days in transit for delivery.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping:
    Delivery Time: 3 to 5 business days
    Cost: $10

  • Express Shipping:
    Delivery Time: 1 to 3 business days
    Cost: $15

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the carrier, location, and other factors.

Shipping Locations

We currently ship to the following locations:

  • Australia

Note: Some locations may have additional shipping fees or restrictions.

Tracking Your Order

Once your order has been shipped, you will receive an email with tracking information. You can track your order on the carrier’s website.

Shipping Issues

If there is an issue with your order, such as a missing or damaged item, please contact us at [your email address] within [X] days of receiving your order so we can resolve the matter promptly.

Shipping Restrictions

  • We do not ship to P.O. Boxes.
  • Certain products may have shipping restrictions due to the nature of the product. Please check the product page for any specific shipping notes.

Customs, Duties, and Taxes (if applicable)

For international orders, please be aware that customs duties, taxes, and handling charges may be imposed by the destination country. These charges are the responsibility of the customer and are not included in the cost of shipping.

Address Accuracy

Please ensure that the shipping address provided at checkout is accurate. We are not responsible for items lost or delayed due to incorrect or incomplete addresses.

Contact Us

If you have any questions or concerns regarding our shipping policy or need assistance with your order, please feel free to contact us at:
Email: solbeautynewstead@gmail.com
Phone: 0422319215